PLEASE
READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE
AGREEING TO THEM, THEY CONTAIN IMPORTANT INFORMATION
ABOUT YOUR RIGHTS AND OBLIGATIONS.
We refer you in particular to the section headed
“Liability”
If you are unclear or uncertain about anything
in these terms and conditions please contact us
with any queries before you make a booking:
By phone: 0191 222 9700
By fax: 0870 7518333
By post: 26 Ridley Place
Newcastle upon Tyne
NE1 8JW
By email: info@travelco.co.uk
By accessing this website and/or booking with
us you agree that you have read, understood and
agree to be bound by these terms and conditions
and you agree to comply with all applicable laws,
rules and regulations.
Please note that you must be over 18 and resident
in the United Kingdom to make a booking with us.
If you are a consumer these terms and conditions
do not affect your statutory rights.
Definitions
In these terms and conditions the following words
shall have the following meanings (unless the
context otherwise requires):
“us” or “we” means Dawson
and Sanderson Limited a company registered in
England and Wales with company number 741833 whose
registered office is at 26 Ridley Place Newcastle
upon Tyne NE1 8JW.
VAT Registration number is 177 9838 90.
hotelco.co.uk is a trading name of Dawson and
Sanderson Limited.
“You” means the user of the website
and/or the person who makes the booking (lead
name)
“Third Party Supplier” tour operator,
airline, hotel, car rental agency or other third
party supplier of holiday products or services
We hold full membership of the Association of
British Travel Agents (ABTA number 24664).
Our relationship with you
Any accommodation you purchase using our website
which is confirmed in accordance with these terms
and conditions will constitute a legal agreement
between you and the Third Party Supplier. We act
as an agent only and are not a party to the contractual
relationship between you and the Third Party Supplier.
All bookings are made subject to the Third Party
Supplier's terms and conditions, which you must
read and agree to before a booking can be made.
Copies of the Third Party Supplier's terms and
conditions can be obtained be e-mailing us at
info@travelco.co.uk
Nothing on our website and/or any quotation given
by us to you on the website or otherwise shall
constitute an offer by us to sell or supply goods
or services and we reserve the right in our absolute
discretion to refuse to accept any booking from
you.
We do not assume any responsibility for the travel
products and services provided by the Third Party
Supplier and make no representations or warranties
(express or implied) about the suitability or
quality of travel products and services featured
on our website.
You guarantee that you have the authority to
accept on behalf of your travelling party these
terms and conditions.
Order
The contract for the purchase of your flight
and/or holiday or other product or service shall
only come into existence with the Third Party
Supplier when we have accepted payment from you
and sent electronic confirmation of your online
booking to you.
Where your booking is not made online, the contract
will be formed with the Third Party Supplier when
we confirm over the telephone with you, and dispatch
a written confirmation through the post.
Prices and Payment
All prices are quoted in pounds sterling and
unless otherwise stated are exclusive of arrival
or departure taxes.
We charge a 2% per transaction handling fee for
all credit card bookings by MasterCard and Visa,
and American Express.
Delivery
Accommodation vouchers are normally despatched
electronically within 72 hours. If you do not
receive your voucher please contact us at the
contact details provided above.
Age
Children's discounts are all subject to the correct
age of the child being given as at the last day
of the holiday. Further charges will be payable
if thedate of birth according to the passport
is different to that given.
Correct Spelling of Names, Titles
All names, titles and initials of those travelling
should be correctly given at the time of booking.
Changes cannot be made at a later date without
extra charges being incurred.
Cancellation
Once your accommodation has been booked it can
be cancelled subject to payment of a cancellation
charge. The charge for cancelling a booking more
than 28 days prior to arrival is £25 per
person. If you cancel within 28 days of arrival
at your accommodation, this will incur an 80%
cancellation charge of the total accommodation
cost.
Cancellations must be sent in writing or via email
to info@travelco.co.uk.
In the event of cancellation, any charges may
be recovered by your travel insurance. Please
check your insurance policy for more information.
Insurance
It is a condition of booking with us and every
tour operator that you have adequate insurance
cover. Such insurance will ensure that you are
properly covered against unexpected cancellation
charges, medical costs that might be incurred
while you're away and repatriation, loss of money,
or belongings, or personal liability claims.
If you require insurance cover we will be pleased
to arrange it at the time of booking, though you
are free to make your own arrangements. If you
choose not to purchase our insurance, you will
need to let us know the company you are insured
with and the policy number.
Insurance Warranty
Prior to and at the time of effecting the insurance
if purchased through us you must confirm:
(a) That you are not aware of any reason why the
holiday should be cancelled or curtailed;
(b) That no person to be covered by the insurance
policy is receiving or awaiting treatment as a
hospital in-patient;
(c) That no person is travelling against the advice
of their doctor or for the purpose of obtaining
medical treatment or where a terminal prognosis
has been given;
(d) That if you or any other member of your party
has received treatment as a hospital in-patient
during the six months prior to booking you/they
have obtained medical opinion as to the advisability
of taking the holiday.
You will advise us if any of the above arise after
taking this insurance.
Passports/Visa's/Health
It is your responsibility to
ensure that all members of the travelling party
must be in possession of a full 10-year British
Citizen passport for travel outside the British
Isles (this includes all children under 16 who
are not already included on an adult passport).
You MUST inform us if you are travelling on a
British Subject's Passport.
Persons over 16 on day of travel must have their
own passport. On a family passport the lead name
must travel.
Certain destinations may require at least 6 months
validity remaining on the passport on the date
of return.
Visas - the following applies to EC passport holders.
Visas are required to be purchased in advance
for certain countries, including Egypt, India
and the US unless you can comply with the terms
of the US Visa Waiver Program. Other countries,
including Israel and Turkey require tourist single
entry visas to be purchased on arrival. If you
are not travelling on an EC passport, other rules
may apply.
It is your responsibility to ensure you have adequate
visas for the destination you intend to visit.
Non British Citizens including other EU nationals
should contact us or the embassy, high commission
or consulate of your destination to get advice
on passport and visa requirements.
Medical Advice - please ensure that you ask a
doctor for any medical advice in relation to applicable
vaccinations before you travel.
Special Requirements
If you have any special requirements such as
wheelchair assistance or special dietary requirements
please contact us before you book. We will pass
on any special requests to the Third Party Supplier
however, they may be subject to availability and
cannot be guaranteed.
Data Protection
We will respect the privacy of your data which
you supply to us in accordance with our privacy
policy. You agree to keep your data accurate and
up to date and promptly send us any new or revised
data. You acknowledge and agree to be bound by
the terms of the privacy policy.
Applicability of Online Materials
Unless otherwise specified the materials published
on our web site are presented solely for your
private, personal and non-commercial use.
Our web site is controlled and operated by us
from our offices at 26 Ridley Place Newcastle
upon Tyne. Where content published on the web
site is supplied by third parties, you understand
that we do not control or endorse their contents
in any way. All content which is offered by third
parties that are not affiliated with or otherwise
connected with us, is published in good faith
but we do not (to the extent permitted by applicable
law) accept responsibility for the accuracy or
otherwise of such content (whether published on
or off-line) and the use of such content. You
assume total responsibility and risk for your
use of our web site and use of all information
contained within it.
We have used our reasonable endeavours to ensure
that our web site complies with UK law. However,
we make no representations that the materials
on our web site are appropriate or available for
use in locations outside the United Kingdom.
Copyright and Monitoring
The contents of our web site are protected by
international copyright laws and other intellectual
property rights. The owner of these rights is
Dawson and Sanderson Limited or other third party
licensors. All product and company names and logos
mentioned in our web site are the trade marks,
service marks or trading names of their respective
owners, including us. You may download material
from our web site for the sole purpose of making
a booking with us or using our web site as a brochure.
However, you may not modify, copy, reproduce,
republish, upload, post, transmit or distribute,
by any means or in any manner, any material or
information on or downloaded from our web site
including but not limited to text, graphics, video,
messages, code and/or software without our prior
written consent, except where expressly invited
to do so, for example in order to complete any
test or questionnaire.
Linked Sites
We make no representations whatsoever about any
other web sites which you may access through our
web site or which may link to our web site. When
you access any other web site you understand that
it is independent from us and that we have no
control over the content or availability of that
web site. In addition, a link to any other site
does not mean that we endorse or accept any responsibility
for the content, or the use of, such a web site
and shall not be liable for any loss or damage
caused or alleged to be caused by or in connection
with use of or reliance on any content, goods
or services available on or through any other
web or resource. Any concerns regarding any external
link should be directed to its web site administrator
or web master.
Availability of our web site
We will try to make our web site available but
cannot guarantee that our web site will operate
continuously or without interruptions or be error
free and can accept no liability for its unavailability.
You must not attempt to interfere with the proper
working of our web site and, in particular, you
must not attempt to circumvent security, tamper
with, hack into, or otherwise disrupt any computer
system, server, web site, router or any other
internet connected device.
Liability
Access to this website is entirely at your own
risk. We will do our best to ensure that all materials
and information published on our web site are
accurate, but please note that all materials and
information on our web site are provided on an
‘as is' basis without warranty of any kind,
either expressed or implied.
We accept no liability for any indirect or consequential
loss or damage, or for any loss of data, profit,
revenue or business (whether direct or indirect),
however caused, even if foreseeable. In circumstances
where you suffer loss or damage arising out of
or in connection with the viewing, use or performance
of our web site or its contents, we accept no
liability for this loss or damage (except where
we have been negligent) whether due to inaccuracy,
error, omission or any other cause and whether
on the part of us or our servants, agents or any
other person.
You are responsible for ensuring that your computer
system meets all relevant technical specifications
necessary to use our web site and is compatible
with our web site. You also understand that we
cannot and do not guarantee or warrant that any
material available for downloading from our web
site will be free from infection, viruses and/or
other code that has contaminating or destructive
properties. You are responsible for implementing
sufficient procedures and virus checks (including
anti-virus and other security checks) to satisfy
your particular requirements for the accuracy
of data input and output.
The limitations and exclusions in this clause
only apply to the extent permitted by applicable
law.
Security
You are solely responsible in all respects for
all use of and for protecting the confidentiality
of any username and password that may be selected
by you to create an account. You may not share
these with or transfer them to any third parties.
You must notify us immediately of any unauthorised
use of them or any other breach of security regarding
our web site that comes to your attention. We
reserve the right to change your username and
password if we believe that it is no longer secure.
Force Majeure
We will not be liable to you for any failure
or delay in the performance of an obligation required
under these terms and conditions if such failure
or delay is caused by circumstances beyond our
reasonable control such as (but not limited to)
strike, riot, war, fire, flood, natural disaster
or other similar event beyond our reasonable control.
Notices
All notices shall be given:
(a) to us via email at info@travelco.co.uk or
post to Dawson & Sanderson Limited, 26 Ridley
Place Newcastle upon Tyne NE1 8JW, or
(b) to you at either the e-mail or postal address
you provide during any booking process.
Notice will be deemed received when an email is
received in full (or else on the next business
day if it is received on a weekend or a public
holiday in the place of receipt) or 3 days after
the date of posting.
General
We may assign, novate or subcontract any or all
of our rights and obligations under these terms
and conditions at any time.
We may alter these terms and conditions from time
to time and post the new version on our web site,
following which all use of our web site will be
governed by that version. You must check the terms
and conditions on the web site regularly.
These terms and conditions together with the privacy
policy are the whole agreement between you and
us. You acknowledge that you have not entered
into this agreement in reliance upon any warranty
or representation made by us or any other person
and you waive any rights to damages/rescission
you may have for misrepresentation (other than
a fraudulent misrepresentation) that is not contained
in the terms and conditions and privacy policy.
If any provision or term of these terms and conditions
shall become or be declared illegal, invalid or
unenforceable for any reason whatsoever, such
term or provision shall be divisible from the
other terms and conditions and shall be deemed
to be deleted from them.
These terms and conditions and your use of our
web site are governed by English law and you submit
to the non-exclusive jurisdiction of the English
court.
Failure by either party to exercise any right
or remedy under this agreement does not constitute
a waiver of that right or remedy.
Last updated 11th August 2004
© DAWSON AND SANDERSON LIMITED 2004. All
rights reserved.
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